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Registration TERMs & Policies

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Registration Steps

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1. Submit the registration form below.

2. The owner will respond with tutor options and availability.

3. Schedule a free 15-minute virtual meet-and-greet with the tutor.

4. If tutor is a great fit, confirm with owner.

5. Gain access to the TutorBird portal to review and confirm bookings on the calendar.

6. Receive and pay the invoice for the upcoming month before the first session.

7. Review the calendar monthly and cancel any sessions for the following month before making payment.

Payment

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• The number of hours (including their respective dates and times) for the month will be agreed upon before the start of each month.

• At the end of each month, an invoice for the following month will be emailed to you 

• Payment must be paid before the start of that month's first session.

• Payment options will be listed at the bottom of your invoice.

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Cancellation Policy

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• If the student cannot attend a lesson, contact your tutor immediately.

• Lessons canceled with less than 24 hours' notice will be fully charged, and a make-up session will not be offered.

• For cancellations made with more than 24 hours' notice, you must arrange a make-up session with your tutor within the same monthly term.

• Make-up sessions cannot be carried over to the next month.

• If the tutor cancels a lesson, a make-up session will be scheduled within that month's term. If not, a full refund will be issued.

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Expectations
 

• Lessons will begin promptly at the scheduled time.

• Students should come prepared with study materials (laptop, paper, pencils, course materials, etc.).

• Due to a full student schedule, late arrivals cannot be compensated with additional time.

• Recording sessions is not permitted without prior written consent from the tutor.

• We are available for questions via email between sessions and aim to respond within 24 hours, Monday-Friday.

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Our Promise to You

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We value every parent and child we work with and are committed to aligning with your goals. Our focus is to provide the support needed to help your child succeed, including:

• Building confidence

• Increasing test scores

• Equipping students with essential study tools

• Offering positive mentorship and encouragement

• Inspiring genuine curiosity and a love for learning

• Improving organizational skills and study habits

• Developing strong communication skills
   

While we can't guarantee specific grade improvements, we will work closely with you to track progress and stay aligned on your desired outcomes.

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Mulligan Tutoring Services thrives on referrals. If you're happy with the results and know someone seeking academic support, feel free to pass along our information or leave us a review!