Registration & Terms

TERMS


Payment
 

  • The number of hours (including their respective dates and times) for the month will be agreed upon before the start of each month

  • At the end of each month, an invoice for the following month will be emailed to you 

  • Payment must be paid before the start of that month's first session 

  • Non-payment by the due date, stated on the invoice, will result in the place being offered to another student on the waiting list

  • Payment can be made via PayPal (family/friend option), Venmo, CashApp, Google Pay, or Zelle

  • If you wish to no longer continue recurring monthly sessions, please give us 1-2 weeks' notice


 

Cancellation Policy

  • Contact the tutor immediately if your student is unable to attend a lesson

  • If lessons are canceled within less than 24 hours' notice, the full cost of the lesson will be payable and a make-up session will NOT be offered

  • If lessons are canceled in a timely manner, you are responsible for working out a make-up session with your tutor within the same monthly term it was scheduled

  • Make-up sessions do NOT carry over into the next month

  • If the tutor is unable to attend a lesson, a make-up session will be available for that month's term Otherwise, a refund in the full amount will be made payable

Expectations
 

  • Lessons will start promptly at the advertised time

  • Students should be prepared with study materials needed (e.g. pencil, paper, calculator)

  • Due to a full case-load of students, if a student shows up late, it is not possible to make up that time

  • Sessions may not be recorded without prior written consent from the tutor

  • We take no personal responsibility for individual exam results but will endeavor to offer professional advice and opinions regarding likely outcomes

  • We are always available for questions between sessions via email and aim to respond within 24 hours Monday-Friday

Our Promise to You
 

We value every parent and child we work with. Our goal is to get the results that you desire.  Those include:
 

  • Improve grades

  • Build confidence

  • Increase test scores

  • Prepare students with necessary study tools

  • Provide students with positive mentorship & encouragement

  • Inspire a genuine curiosity and love for learning

  • Improve organizational patterns and study habits

  • Develop and build upon communication skills

Mulligan Tutoring Services works mostly on referrals.  If you are satisfied with the results and know someone seeking academic support, pass along our information!